IELTS Letter, topic: Enquiring about lost clothes

You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say

– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?

Answer

Dear Sir/Madam,

My name is Maria Johanson, I stayed at your hotel last week from the 13th till the 17th of June, and my room number was 804, located on the 8th floor. I am writing to seek your help with finding my belongings, which I accidentally left behind during my stay at the Hilton Dreams hotel.

I forgot one bag inside the lounge room, in the wardrobe by the front door. It’s a silver Samsonite medium size bag and inside you will find, among other things, a brand new black shirt with Ralph Lauren tag and one pair of blue jeans. These clothes haven’t been worn, as I just bought them during my stay at the mall located directly behind the hotel.

I would appreciate your assistance with finding my bag, and if possible, having it shipped to my home address that you have on file. I am prepared to transfer the shipment fees to the hotel bank account upon receiving your confirmation.

Thank you in advance for your help, and I look forward to hearing from you in the near future.

Yours Faithfully,

Maria Johanson.

The purpose of this letter is clear. Its author covered all the bullet points in the task statement and produced a fluent, coherent response, with the ideas sequenced and presented in a logical way. The vocabulary and level of formality are suitable for this type of letter. Overall this response seems to be worthy of IELTS Band 8.

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