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SECTION 1:
QUESTIONS 1 – 10
Questions 1-5
Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Southern Rental Car – booking
Name: William (1)
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Address: 10 (2) Nelson
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Contact number: (3) 07
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Payment by credit card type: (4) card.
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Card No. 4550 1392 8309 3221
Card expiry date: July 20XX
Rental period: (5) days
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Questions 6-10
Answer the following questions USING NO MORE THAN TWO WORDS OR A NUMBER
6. How much is the car per day?
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7. What does the price include?
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8. Who will he be visiting?
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9. What kind of car does the agent recommend?
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10. What does he need to collect the car?
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Once you have finished, check your answers, then move on to Section 2.
Show the transcript
Receptionist | Good morning, Sir. How can I help you? |
William | Hello. ls this Southern Rental Car? |
Receptionist | Yes. it is. |
William | I wonder if you could help me. I’m ringing from Nelson, but I’m coming over to Auckland for 12 days and I’d like to hire a car |
Receptionist | Okay, I’ll fill in a booking for you now. First, can l take your name? |
William | Yes, it’s William Waddell. |
Receptionist | Sorry, could you spell your surname? |
William | Yes, it’s W A D D E L L |
Receptionist | Thanks. Now, can I have an address and a phone number? |
William | Sure. I live at 10 Robyn Place. That’s R O B Y N Place. |
Receptionist | And that’s Nelson, isn’t it? |
William | That’s right. Do you want my home number or my mobile? |
Receptionist | Home number will be fine. |
William | OK, it’s 07 263 8666. |
Receptionist | Great. Now, can I also have a credit card number? |
William | Do I have to pay by credit card? |
Receptionist | Well, we need to credit card number as a guarantee. It’s a standard policy for car rentals. |
William | OK, well I’ll pay by Visa then. The card number is 4550…1392…8309…3221 |
Receptionist | And the expiry date? |
William | Sorry? |
Receptionist | Your card – when does it expire? |
William | Oh, next July. |
Receptionist | Right. Now, how long did you want the car for? Twelve days did you say? |
William | No, I only need the car for 10 days, from the 2nd to the 11th of next month. |
Receptionist | Now, what type of car are you looking to hire? |
William | Well, I’m not too worried about the model of the car but I understand that you have rental cars from just $25 a day. Is that correct? |
Receptionist | We do sometimes have the $25 deals, but only in the low season. For the period you are looking at, the cheapest we have is $35. However, that price includes unlimited kilometres. |
William | Sorry, did you say unlimited kilometres? What does that mean exactly? |
Receptionist | That means that no matter how far you go, the cost is the same. Some companies charge for rental and then charge again for every kilometre you actually drive. |
William | Well l am going to be travelling quite long distances – I’m visiting relatives and they live quite far apart from each other, so unlimited kilometres are probably a good idea. |
Receptionist | If you’re travelling long distances, you would be better off with an automatic. Changing gears in a manual can make it more expensive for petrol. |
William | OK, I’ll take an automatic then. |
Receptionist | Right, so that’s an automatic car for 10 days from the 2nd to the 11th. That’s all booked. Is there anything else I can help you with? |
William | No that’s fine. Oh, sorry – what do I need to bring with me when I pick up the car? |
Receptionist | All you need is your driving licence. |
William | Right, well thanks very much. Bye. |
This test originally appeared on https://ieltsforfree.com/free-ielts-practice-tests/