Thanks to the generosity of one of our students, here are the latest questions from his General Training IELTS exam. Use them to prepare effectively and know what to expect in your upcoming test.
IELTS Writing Test – General Training
Writing task 1 (a letter)
You stayed at a hotel to attend a company meeting and you were dissatisfied with your stay. Write a letter to the meeting organiser. In your letter
– Provide the details of your meeting
– Explain what you were dissatisfied with
– Suggest what the hotel should do to resolve the issue.
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir / Madam,
Writing task 2 (an essay)
In many countries nowadays traditional customs are being lost. Why this is happening? How could schools and parents help to keep them alive?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
How to Write a Complaint Letter to a Hotel Manager
- Start with a polite greeting: “Dear Sir/Madam”.
- Introduce the purpose of your letter: you are writing to express your dissatisfaction with a recent meeting held at their hotel.
- Provide details of the meeting: the date, time, and purpose of the meeting, to give context.
- Describe the problems you faced: poor service, inadequate facilities, or any particular incidents that occurred.
- Express your dissatisfaction: how these issues affected your stay and why they are unacceptable.
- Request resolution: what you expect the hotel to do to rectify the situation. Some good options could include a refund, compensation, or improved services in the future.
- Closure: Thank the organiser for their attention and express hope for a prompt resolution.
- Sign off correctly: “Yours faithfully,” followed by your name.