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2021

IELTS Letter, topic: Complaining about some food you bought at a supermarket

This is a model response to a Writing Task 1 topic from High Scorer’s Choice IELTS Practice Tests book series (reprinted with permission). This answer is close to IELTS Band 9.

Set 2 General Training book, Practice Test 8

Writing Task 1

You should spend about 20 minutes on this task.

You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.

In your letter,

– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experience

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear Sir / Madam,

Sample Band 9 Letter

Dear Sir / Madam,

I am a regular customer at Nelly’s supermarket and have never experienced a lack of quality in your products. However, last week, I made a rather disappointing purchase at your store that I would like to complain about.

Last Friday, I purchased a series of products that proved to be very unacceptable in quality and condition. Firstly, a bag of mandarins were completely covered in mould. I could not see this when I was at the supermarket, as the bag was covered in advertisements and the mandarins were not visible. Furthermore, I bought three pineapples, two of which had worms in the middle when I cut them open at home. Lastly, two sets of Vanilla Yoghurt were also three weeks past their sell-by date. This did not actually cause a problem as they were still in a good condition, but I noticed this as I began to inspect everything after having detected the damaged mandarins and pineapples.

I made these purchases on Friday the 12th of October, at around 3pm in the afternoon and I would now like to know what you intend to do about this problem. Is there a possible refund or other means of compensation?

I am looking forward to hearing from you.

Kind Regards,
John Bloomsrock

Go here for more IELTS Band 9 Letters

IELTS test in Iran – October 2021 (Academic Module)

The questions below were shared by our kind subscriber K.S. who recently took her IELTS test in Iran:

Listening test

Part 1. Booking a hotel room over the phone.
Part 2. About art.
Part 3. About hospital facilities and their effect on the patients.
Part 4. Don’t remember.

Reading test

Passage 1. The history of computer games.
Passage 2. About the art of perfume creation.
Passage 3. The origin and evolution of language.

Writing test

Writing task 1 (a report)

We were given one pie chart showing the percentage of forest in the world and another pie chart describing the overall timber production.

Writing task 2 (an essay)

Nowadays more people are traveling to other countries. Why is this happening? Is it a negative or positive development?

Speaking test

Interview

– What is your full name?
– Can I see your ID?
– Where are you from?
– Do you work or study?
– What do you do?
– Do you like your job?
– What do you like about your job the most?
– Would you continue in your current job in the future?
– Have you ever lost your way?
– How did you feel when you got lost?
– Do you use technology to find a way to get to a place?
– What is your favorite color?
– What was your favorite color when you were a child?

Cue Card

Talk about your favorite famous person. Please say

– Who he/she is
– Why you like him/her
– How you learned about him/her
– And explain why he/she is your favorite famous person.

Discussion

– Why do some people try to enter the private life of celebrities?
– What are the advantages of being famous?
– What are the disadvantages of being famous?
– What do you think about the poor behavior of some celebrities?